Refund Policy

Last Updated: April 2026

This Refund Policy explains how refunds, replacements, cancellations, and related purchase issues are handled for products or services offered through Monologues-of-89.org.

1. General Policy

All sales made through Monologues-of-89.org are considered final unless otherwise stated on a specific product page, checkout page, or separate written policy, or unless a refund is required by applicable law.

2. Digital Products

Due to the nature of digital products, including but not limited to downloads, written works, digital files, media content, access-based materials, and other instantly delivered items, refunds, returns, and exchanges are generally not offered once the product has been delivered, accessed, downloaded, streamed, or otherwise made available to you.

Please review product descriptions carefully before purchasing.

3. Exceptions for Digital Purchases

We may review refund or replacement requests for digital purchases in limited circumstances, including but not limited to:

  • Duplicate transactions
  • Technical delivery failures that prevent access
  • Corrupted or unusable files where a replacement cannot reasonably solve the issue
  • Accidental overbilling or other clear billing error

Approved cases may be resolved through a replacement, corrected access, store credit, partial refund, or full refund, at our discretion where permitted by law.

4. Physical Products

If physical products are offered through the Site, refund or replacement requests may be considered where an item arrives damaged, defective, materially incorrect, or fails to arrive as required.

If you receive a damaged, defective, or incorrect item, you must contact us within 7 days of delivery and include sufficient information for us to review the issue, such as your order details and, where helpful, photos of the item and packaging.

5. Shipping Delays and Non-Delivery

If a physical order cannot be shipped within the stated time frame, or within a reasonable time where no specific shipping time is stated, we may provide notice and, where applicable, offer the option to continue waiting or receive an appropriate refund for unshipped merchandise, as required by applicable law.

6. Non-Refundable Situations

Refunds will generally not be provided for:

  • Change of mind after successful delivery or access
  • Failure to read the product description before purchase
  • Incompatibility with third-party software, devices, or platforms not specifically promised by us
  • User error, misuse, or inability to use a product where the product itself was delivered as described

7. Chargebacks and Payment Disputes

If you experience an issue with a purchase, we encourage you to contact us first before initiating a chargeback or payment dispute so we have an opportunity to review and, where appropriate, resolve the matter directly.

8. How to Request Review

For refund-related inquiries, please contact us and include your name, order details, date of purchase, and a brief explanation of the issue.

9. Contact

For refund-related inquiries, please contact:

Email: info@monologues-of-89.org